A Diverse Range of Services
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As your local hearing specialist we offer a diverse range of services. Kara has over 20 years experience in the industry, and has worked both within the NHS, education and private sectors. She trained as an Hearing Therapist as well as an Audiologist. "The two roles compliment each other" Kara explains. "I can treat my patients holistically, combining rehabilitation and support, alongside my diagnostic and hearing aid expertise, enabling me to provide tailored care plans to meet my patient's needs." Prior to this, Kara worked as as a British Sign Language Interpreter and Deafblind communicator, giving her a unique insight into the Deaf Community and Deaf Culture. |
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Our ConsultationsFeeling blocked and experiencing dull hearing? It may just be Wax!
We offer a comprehensive wax removal service using medical grade equipment. Kara is trained in Microsuction, Water Irrigation and Manual Extraction. The consultation includes video otoscopy before and after the procedure, and a complimentary hearing screen. The hearing screen gives an overview of the hearing pathway, beyond the ear drum, to ascertain if further investigation is recommended. We offer a range of hearing diagnostic appointments to meet your needs:
We are independent! As an independent we have access to technology from multiple manufacturers, thus enabling us to find the right solution for you. We offer a variety of styles and colours in hearing aids and also have access to hearing devices for complex hearing loss. If you're not sure what you need, come and see us and we can go through all the options with you. The manufacturers we use:
Caring for your hearing aids We offer ongoing comprehensive After Care for our hearing aid clients Once you have invested in your hearing aid technology, we will continue to look after you and your hearing aids. We provide dedicated ongoing support, and we are on demand to you! What does this mean? Once fitted with your new aids, we see you every week or so, to support you through the process of adapting to your new hearing aids. Once you are feeling confident with your hearing aids, we then offer you an appointment every 6 months. However, you are able to contact us at any time. We are on demand for you, so if you need an appointment just get in touch. Purchased your hearing aids elsewhere? We are happy to offer you support with your existing technology. If you are looking for a new audiologist or clinic to support you and your hearing aids, we are happy to welcome you to K and M Hearing Solutions. In order to begin the process, book a Performance Review so that we can evaluate the performance of your aids, complete a thorough diagnostic and optimise your hearing aid performance to give you the best possible sound (that your aids are capable of providing) for your prescription. What happens next? We will go through our Beyond Aftercare Package options with you, to enable us to continue caring for you and your aids over the years. The Beyond Aftercare Packages are an affordable monthly subscription service for your continued care. Hearing Protection We offer a range of hearing protection both for within the work place, and for personal use to protect you while you enjoy your hobbies. We use a range of manufacturers to enable us to provide the very best in bespoke hearing protection. We provide:
Tinnitus Consultations As a Senior Hearing Therapist, Kara specialises in supporting her patients with their Tinnitus. We offer Tinnitus Consultations, which includes a full hearing diagnostic, Tinnitus Pitch Match Testing and the use of clinical questionnaires to evaluate the severity of your tinnitus. Kara will discuss your results, and explain the Neurophysiological Model of Tinnitus with you. This will give you a better understanding of your tinnitus, and how we can become stuck in a negative cycle of fixating on it. Kara will also discuss a personalised management plan to achieve habituation, and break through this negative cycle. The management plan may include Cognitive Behavioural Therapy and/or Specialist Hearing Aids with Tinnitus Features. |
Supporting ENT Clinics
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We also support the private Ear, Nose and Throat Clinic at the Duchy Hospital, providing hearing diagnostics, including tympanometry, for Mr Tan and Mrs Lambert. We email the diagnostic reports directly to their secretaries which ensures a seamless and efficient service, beneficial to our patients. Should Mr Tan or Mrs Lambert advise you need a hearing diagnostic, you can book directly online or call us
Additionally, if you have not been seen by ENT and require an onward referral, we can send medical referrals to your GP with a copy of your hearing report, recommending an onward referral to ENT on the NHS. For immediate access, we can also refer directly to Mr Tan and Mrs Lambert to be seen privately
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BUPA patients
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We are able to provide hearing diagnostics for BUPA members
We are registered with BUPA as a Consultant / Therapist. Search for our Audiologist; Kara Butterworth on the BUPA website to find us! |
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Home Visits and Out of Hours
Home visits are available upon request - please call to discuss your needs Want a hearing test at home? A £35 call out charge in addition to the basic hearing test cost is payable for a home visit (Total of £70). The home visit takes 60 minutes and consists of:
A £35 call out charge in addition to the war removal cost is payable for a home visit (Total of £95). The home visit takes 60 minutes and consists of:
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Weekend appointments are available in branch by appointment only - handy for those who work Monday to Friday! If you want a weekend appointment please call or complete our enquiry form on our contact page to arrange this
Evening appointments are available on a Wednesday - handy for those who need to fit their appointments around their work schedules
Evening appointments are available on a Wednesday - handy for those who need to fit their appointments around their work schedules
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Hearing Loss Cornwall
It is estimated that 1 in 5 of the population of Cornwall and the Isles of Scilly live with some form of hearing loss - and numbers continue to grow Hearing Loss Cornwall is a long established Cornish charity promoting inclusion and deaf awareness across Cornwall and the Isles of Scilly. The charity provides information, advice, training and communication support, including British Sign Language interpretation services Whether you are profoundly deaf or living with hearing loss, Hearing Loss Cornwall offers support and advice on the services which are most relevant to you. Their aim is to build greater awareness about hearing loss, and help to highlight preventative measures to help ensure that people can minimise their risk of hearing loss, or benefit from early diagnosis Visit out hearing loss support page for details on a network of 50+ support groups from local meetings to online forums, you can connect with people who share helpful advice and support for hearing loss |
