Costs For Our Services
For any services not listed below, please contact us on our enquiry page, and we will be happy to assist you further
Wax RemovalWe charge £60 for wax removal, regardless if it is one ear or both Wax removal is performed by the following methods:
Included with wax removal:
A £25 consultation fee is payable if your ears are found to be clear of wax |
Tinnitus Consultation£110 90 minute tinnitus consultation includes:
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Hearing ProtectionWe are able to provide various hearing protection to suit your needs including:
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Hearing TestsFor details on hearing testing within your HOME please see Home Visit section below Complimentary Hearing Screen 15 minutes - FREE
Basic Hearing Test 30 minutes - £35
If you attend a full diagnostic from this appointment, the £35 is subtracted from the cost of the full diagnostic |
Full Diagnostic Hearing TestingFull Hearing Diagnostic 90 minutes - £95
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Performance reviewPurchased your hearing aids from another provider? Perhaps you have recently moved into the area or wish to change provider? We offer a Performance Review consultation of your existing technology for £130 The performance review consists of:
What happens afterwards? If you wish for us to take over your care moving forwards, the audiologist will discuss our Aftercare Beyond packages; a monthly subscription service |
Home Visits and Out of Hours
Home visits are available upon request - please call to discuss your needs Want a hearing test at home? A £35 call out charge in addition to the basic hearing test cost is payable for a home visit (Total of £70). The home visit takes 60 minutes and consists of:
Weekend/Evening appointments are available in branch by appointment only - handy for those who work Monday to Friday! If you want a weekend/evening appointment please call or complete our enquiry form on our contact page to arrange this |
Our Hearing Aid Packages
We are able to provide the best solution to meet your needs. We offer a
variety of packages with a 30 day full money back guarantee
During your 90 minute discussion, I will go through the different types and levels of
technology in our packages, so you are able to make an informed decision as to
the best solution for your needs
variety of packages with a 30 day full money back guarantee
During your 90 minute discussion, I will go through the different types and levels of
technology in our packages, so you are able to make an informed decision as to
the best solution for your needs
Aftercare
Your Hearing Aid package includes ongoing aftercare. Your aftercare will be for 5, 4 or 3 years depending on the package you opt to go ahead on. Aftercare consists of your ongoing care and support with your audiologist. During these consultations we will have a discussion with you regarding how you are getting on with your hearing aids and address any needs or concerns you may have. We will arrange aftercare appointments every 6 months from the day of your fitting. Your aftercare is not limited to these 6 monthly check ups however. If you need to see an audiologist, you can book in as often as you need to for fine tuning, hearing testing and hearing aid check ups, which is all included on your care package. Please note wax removal may be chargeable depending on which care package you opt for
During your Aftercare appointment we may:
During your Aftercare appointment we may:
- Fine tune the hearing aids for an improved sound experience
- Add additional programmes, after our initial discussion
- Clean and service the hearing aids
- Perform otoscopy
- Complete a hearing test - you can expect annual hearing tests to ensure your hearing aids are on prescription
- Carry out aided speech testing to evaluate your hearing aids performance
- Discuss the option of assistive listening devices if appropriate
- Perform wax removal/book a wax removal appointment, if needed. This is included on the Premium + and Premium packages
Aftercare Beyond
Once you come to the end of your care package, your audiologist will go through your options with you. We offer two levels of Aftercare Beyond on a monthly subscription. You have the option of choosing our Beyond Essential or Beyond Advanced service plans. We still want to continue to support you with your hearing aids, and deliver excellent care and service. We will continue to deliver the same level of care as you have received in your aftercare, and will also keep you updated on new technology should you wish to ever upgrade your existing hearing aids
Beyond Essential√ Clean and Check of hearing aids
√ Otoscopy to check health of the ears √ Annual hearing evaluation √ Aided speech testing √ Fine tuning of your hearing aids √ On demand service √ Information on the latest technology to keep you up to date √ Information on assistive listening devices to work with your hearing aids when appropriate £16 per month |
Beyond Advanced√ On demand service
√ £100 voucher* towards an upgrade to new technology *excludes Essential Hearing Aid Package √ Clean and Check of hearing aids √ Otoscopy to check health of the ears √ Annual hearing evaluation √ Aided speech testing √ Fine tuning of your hearing aids √ Information on the latest technology to keep you up to date √ Information on assistive listening devices to work with your hearing aids when appropriate √ 10% off assistive listening devices (excludes Phonak Roger devices) √ Wax removal service included √ 1x packet of domes every 6 months √ 1x packet of filters every 6 months √ Replacement of faulty receivers (worth up to £80 per receiver) £23 per month |
Our Hearing Aid Packages
Our Hearing Aid packages come in three tiers:
Premium:
Advanced: Essential: |
Premium Plus
Premium Advanced Plus Advanced Essential Plus Essential |
Premium Range
Premium PlusTop of the range ++ Care Package includes:
Hearing Benefits ☺: Artificial Intelligence ☺☺☺☺☺ Hearing 360 ☺☺☺☺☺ Noise Reduction ☺☺☺☺☺ Outdoors ☺☺☺☺☺ In the Home ☺☺☺☺☺ Social Settings ☺☺☺☺☺ Music ☺☺☺☺☺ from £4990 a pair |
PremiumTop of the range Care Package includes:
Hearing Benefits ☺: Artificial Intelligence ☺☺☺☺ Hearing 360 ☺☺☺☺ Noise Reduction ☺☺☺☺ Outdoors ☺☺☺☺ In the Home ☺☺☺☺☺ Social Settings ☺☺☺☺ Music ☺☺☺☺ £4300 a pair |
Advanced Range
Advanced PlusMedium high range Care Package includes:
Hearing Benefits ☺: Artificial Intelligence ☺☺ Hearing 360 ☺☺ Noise Reduction ☺☺☺☺ Outdoors ☺☺☺☺ In the Home ☺☺☺☺☺ Social Settings ☺☺☺☺ Music ☺☺☺ £3500 a pair |
AdvancedMid Range Care Package includes:
Hearing Benefits ☺: Artificial Intelligence ☺☺ Hearing 360 ☺ Noise Reduction ☺☺☺ Outdoors ☺☺☺ In the Home ☺☺☺☺ Social Settings ☺☺☺ Music ☺☺ £2700 a pair |
Essential Range
Essential PlusEntry ++ Range Care Plan incudes:
Hearing Benefits ☺: Artificial Intelligence N/A Hearing 360 N/A Noise Reduction ☺☺ Outdoors ☺☺ In the Home ☺☺☺ Social Settings ☺☺ Music ☺☺ £1990 a pair |
EssentialEntry Range Care Plan includes:
Hearing Benefits ☺: Artificial Intelligence N/A Hearing 360 N/A Noise Reduction ☺ Outdoors ☺ In the Home ☺☺ Social Settings ☺ Music ☺ £995 a pair |
Hearing Aid Accesories
Hearing aid App on mobile phone - Free Compatible phones only Hearing Aid Accessories - From £130 Can be added to any Hearing Aid package Various available see Hearing Aids for more details |