The Phonak Infinio Sphere hearing aids are positioned as a premium solution for users who struggle in busy environments such as restaurants, group conversations, and public spaces.
They are particularly well suited to:

• Socially active adults who find background noise overwhelming
• Experienced hearing aid users upgrading from older technology
• Individuals who prioritise clarity and ease of listening over ultra-small design

Compared to other hearing aids in the Phonak Infinio range, the Sphere focuses heavily on separating speech from competing sound sources.
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Real Audiologist Insight
Kara explains:
I have fitted quite a few of these aids now, and I have been pleasantly surprised by the feedback from my patients. My first patient whom I fitted with these aids was a long term Phonak wearer. I honestly wasn’t expecting my patent to notice much difference between his old aids and these new ones. On his first follow up, he told me that he had been in the kitchen, boiling the kettle, to make a cup of tea. His wife came in to the kitchen, and spoke to him from behind.

​I immediately prepared to jump and say Ooo I think you may be expecting a bit much!... But he surprised me by saying he could hear every word his wife had said! “But the kettle is so loud” I exclaimed! “I know” he responded.

Needless to say he went ahead and purchased the aids after his 1 week trial and he hasn't looked back since. He recently saw me for his 1 year check up and he still loves his aids, and is hearing so much better than he ever did with older technology.

This kind of real-world feedback highlights where these hearing aids make the biggest difference — not in quiet settings, but in everyday, unpredictable environments.

The key innovation in the Phonak Audéo Infinio Sphere is its use of advanced artificial intelligence and a completely new dual-chip architecture.

Kara explains:
The Phonak Audéo Sphere Infinio have dual ports for both front- and rear-facing microphones, which allow the hearing aid to detect what’s in front of you versus what’s behind and deliver the most appropriate sound for your individual listening environment.

These devices feature two separate chips:
The two-chip system combines the Phonak ERA™ chip for standard processing/connectivity with the dedicated DEEPSONIC™ AI chip, which handles real-time sound separation and noise reduction.

The DEEPSONIC™ Chip is specifically dedicated to AI sound processing and speech-in-noise reduction. And the ERA™ Chip manages general hearing aid functions, Bluetooth, and processing.

This allows the hearing aids to perform:
7.7 billion operations per second and has 53 times more processing power than any existing industry chip.

In real terms, this results in a significant improvement in how speech is separated from background noise, with Phonak reporting:
A 10–11 dB improvement in signal-to-noise ratio

AutoSense has also been further refined:
Phonak have further developed their AutoSense feature on these new aids. It uses sophisticated algorithms to continuously analyse the environment around you and make real-time adjustments to optimise sound clarity and comfort.

The Phonak Infinio Sphere is a receiver-in-canal device worn behind the ear. It is slightly larger than previous models, something some users will notice.
Kara addresses this directly:

They are larger than its predecessors, and some of my patients have commented on their size. However they're bigger for a reason. They still sit comfortably next to glasses, and once on the ear, are still very discreet.

Why Are They Bigger?
For years the hearing aid industry focused on making hearing aids smaller and smaller, and discreetness has driven the industry for many years…but at a cost to the listening experience. The smaller the aid, the less room for the technology.

So why are the Phonak aids bigger? They have 2 computer chips - this is a first in the industry. As a result a larger rechargeable battery is needed, resulting in a larger hearing aid.

This is an important trade-off — size versus performance.

Kara also mentions, if the size is very important to the wearer, then a smaller Phonak hearing aid: Audeo Infinio non-sphere option is available, although this will sacrifice some of the amazing features.

The Sphere Infinio is specifically designed to improve how users experience conversations in challenging environments.

The dual-chip system and directional microphones allow the hearing aids to:

• Focus on speech in front of you
• Reduce competing background sound
• Adapt dynamically as environments change
  
  

Kara explains how motion sensors also contribute:
Motion sensors provide more information to the hearing aids when determining your listening environment, thus anticipating with greater accuracy your specific hearing needs in that situation.
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For example when sat in a cafe, you will want to hear the person sat opposite, but when you get up to leave, and you and your partner are walking along, you want the motion sensors to switch focus so they are on the person now walking along side you.

This creates a more natural listening experience without needing constant manual adjustments.

One of the biggest benefits of this technology is reduced listening effort.
Phonak reports:

• Up to 16% improvement in speech understanding
• Up to 45% reduction in listening effort

In practice, this means users often feel:

• Less mentally fatigued
• More confident in conversations
• More relaxed in social environments

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This aligns with Kara’s real patient feedback, where improvements are noticed not just in sound, but in everyday life.

 The Phonak Infinio Sphere supports:

• Universal Bluetooth connectivity
• Hands free phone calls
• Multi-device pairing
• LE Audio readiness

The MyPhonak app allows:

• Volume control
• Program changes
• Personalised settings
• Remote fine tuning

These features provide flexibility and control depending on lifestyle needs.

​Battery Life and Trade-Offs
Battery life remains strong for daily use, but the trade-off is clear, the advanced speech-focused technology requires more energy when working harder in challenging settings. Users who spend a lot of time in demanding environments may notice reduced battery performance compared to simpler devices.

The Phonak Audéo Infinio Sphere represents a significant step forward in hearing aid technology.
Pros

• Strong improvements in real-world conversation clarity
• Reduced listening effort
• Advanced AI-driven sound management
• Reliable connectivity

Cons

• Slightly larger design
• Increased battery demand in complex environments
• Premium price point

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Kara summarises it best:
Overall, these aids offer some amazing features to help you hear in background noise environments. The trade off, being a little bigger in size, is worth it in my opinion. However, when considering your wish list, its important for you to decide if discreetness is your number one priority or hearing in noise. When I talk to my patients about their wish list, I will endeavour to choose the right technology to fit their needs, to find the right solution for them.

​If you’re unsure which hearing aid is right for you, booking a hearing assessment is the best first step to explore your options and experience the technology for yourself.

Hearing changes rarely happen overnight. More often, they develop gradually. Conversations might feel slightly harder to follow. Background noise may seem more distracting than it once did. You might notice yourself concentrating more when people speak.

Over time, small shifts can affect confidence and energy levels. Many people quietly adapt, assuming it is “just part of getting older,” without realising that support is available. World Health Day encourages us to think about proactive healthcare, not waiting until something becomes urgent.

And that is where a hearing health check at K&M Hearing Solutions can make all the difference. It is not about expecting bad news. It is about understanding your current hearing and staying ahead of any changes.

Hearing loss is often invisible, which makes it easy to overlook. But there are gentle signs that can indicate it may be worth booking a check:

• Turning the television up slightly more than before
• Asking people to repeat themselves, especially in busy places
• Feeling more tired after social events
• Struggling to follow group conversations
• Noticing that family members comment on your hearing

These signs do not automatically mean something is seriously wrong. They simply suggest that it may be time to have your hearing checked, as early assessment can make a meaningful difference.

When hearing clearly becomes more difficult, the brain works harder to fill in the gaps. This increased listening effort can lead to mental fatigue, frustration, and gradual withdrawal from situations that once felt easy.
Untreated hearing changes can impact:

• Social confidence
• Relationships
• Participation in hobbies
• Overall wellbeing

The encouraging news is that support is available. A professional hearing health check provides clarity. Sometimes it offers reassurance. Sometimes it highlights simple solutions, such as earwax removal or lifestyle advice. And where appropriate, hearing aid technology can dramatically improve communication and comfort. Early support allows you to make informed choices, calmly and confidently.

The 2026 theme reminds us that access to healthcare should be fair and inclusive. While this is a global message, it also applies to our local communities. Access means being able to book an appointment when you need reassurance. It means having time to ask questions, receiving clear explanations without pressure.

Routine hearing checks are part of looking after your overall health, just like eye tests or dental visits. You do not need to wait until hearing feels significantly difficult. In fact, many people choose to have their hearing checked every few years simply to monitor any gradual changes.
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Knowledge removes uncertainty. And early action protects long-term wellbeing.

World Health Day is an opportunity to pause and reflect on your health, not only in moments of illness, but in everyday life. Being able to hear clearly allows you to join in family conversations, enjoy meals out with friends, participate confidently at work, listen to music or television comfortably, and stay connected with the people who matter most.

If it has been a while since your last hearing test, or you have noticed subtle changes, now may be the right time to prioritise your hearing. Booking a hearing health check is a simple step that provides reassurance, clarity, and guidance tailored to you.

At K&M Hearing Solutions, our hearing health checks include a full diagnostic assessment and a clear explanation of your results, so you leave feeling informed and confident about your next steps. Because good health is not only about treating illness, it is about staying connected, confident, and fully involved in the life you enjoy.

From the very beginning, the practice was created to offer something different. As an independent clinic, we’re able to take the time to listen properly, explain results clearly, and tailor care to each person’s needs. There’s no “one size fits all” approach to hearing, and we believe people deserve honest advice and ongoing support they can trust.
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Since opening our doors, we’ve supported patients with hearing tests, the latest hearing aids, tinnitus consultations, earwax removal, and long-term aftercare. For many people, their first visit comes with uncertainty or worry. Seeing that turn into reassurance, confidence, and improved quality of life is what makes our work so meaningful.

At K&M Hearing Solutions, we’re incredibly proud of the relationships we build with our patients and the journeys we’re trusted to be part of. With over 180 five-star reviews, the feedback we receive consistently reflects what matters most to us: feeling listened to, supported, and cared for every step of the way.

We believe hearing care is deeply personal, and no two hearing journeys are the same. That’s why we’ve created a space for our customers to share their experiences in their own words, from first concerns and diagnoses to the life-changing impact of better hearing and ongoing support.

Every story featured is genuine and shared with the hope of helping others who may be at an earlier stage in their hearing journey. Read customer stories here.

K&M Hearing Solutions is led by Kara Butterworth, a highly experienced audiologist and hearing therapist with over 20 years in hearing healthcare, including extensive NHS experience supporting ENT clinics. Kara is fully registered with the Health and Care Professions Council (HCPC) and is an active member of leading professional bodies including the British Society of Hearing Aid Audiologists (BSHAA), the British Academy of Audiology, and the Association of Independent Hearing Healthcare Professionals (AIHHP). The clinic is also proud to be an FSB member and works in partnership with recognised organisations including Bupa, ensuring high standards of clinical care, professionalism, and governance.

We’re particularly proud of the specialist tinnitus care we offer. Kara has supported patients with tinnitus for over two decades and K&M Hearing Solutions is a corporate member of Tinnitus UK, reflecting our commitment to evidence-based tinnitus management. We also partner with Oto to provide access to structured cognitive behavioural therapy programmes, and offer advanced auditory support through LACE AI Pro, where appropriate. Over the past two years, we’ve helped many patients better understand their tinnitus and manage it more effectively through personalised care plans, counselling, sound therapy, and ongoing professional support.

As we look to the future, our commitment remains the same, to provide high-quality, independent hearing care that puts people first. We’ll continue to expand services where it benefits patients, raise awareness of hearing health and tinnitus, and support the community we’re proud to be part of.
To everyone who has supported us over the past two years — thank you. Thank you for being part of our journey, we look forward to continuing to support hearing health in our local community.

Tinnitus is the perception of sound when no external sound is present.

It is commonly described as ringing in the ears, but it can also sound like buzzing, humming, hissing, or whistling. Tinnitus may be heard in one ear, both ears, or felt as if it is coming from inside the head.
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Importantly, tinnitus is a symptom, not a disease. It is usually linked to changes within the hearing system or the way the brain processes sound. This is why tinnitus is so closely connected to overall hearing health.

Common Tinnitus Symptoms
Tinnitus affects people in different ways. Some experience it constantly, while for others it comes and goes. The sound may be soft or intrusive, and it can change over time.

Many people find tinnitus more noticeable in quiet environments, particularly at night. Sleep disruption is very common and can lead to tiredness, difficulty concentrating, and increased stress. Anxiety and worry about tinnitus can also make the sound feel louder or more intrusive, creating a difficult cycle.

What Causes Tinnitus?
​Hearing loss is the most common cause of tinnitus. Even mild hearing loss can trigger tinnitus, as the brain tries to compensate for reduced sound input.

Noise exposure is another significant factor. Repeated exposure to loud noise from music, concerts, machinery, or prolonged headphone use, can damage the delicate hair cells in the inner ear. Medical factors such as ear infections, head injuries, certain medications, earwax build-up, stress, and anxiety can also contribute.
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Identifying possible causes is an important part of tinnitus assessment and helps guide management.

Tinnitus is often misunderstood. Because it cannot be seen and is difficult to explain, people affected may feel dismissed or told to “just live with it.” This can lead to frustration, isolation, and anxiety.
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Tinnitus Awareness Week helps normalise conversations about tinnitus and reminds people that they are not alone. It also encourages earlier assessment, which can make a significant difference in how tinnitus is managed and how it affects daily life.

While there is currently no single cure for tinnitus, there are many effective ways to reduce its impact.

Sound therapy is commonly used to help reduce the contrast between tinnitus and silence. Gentle background sound, such as white noise, nature sounds, or soft music can help the brain focus less on tinnitus, particularly at night.

Cognitive behavioural therapy (CBT) is one of the most effective approaches for managing tinnitus-related distress. CBT helps change how the brain responds to tinnitus, reducing anxiety and improving sleep and quality of life. It does not remove the sound but helps it become less intrusive.
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In some cases, referral for medical assessment may be appropriate to rule out underlying conditions and ensure comprehensive care.

Hearing health plays a central role in tinnitus management. For people with hearing loss, hearing aids can significantly reduce tinnitus by restoring access to everyday sounds. Many modern hearing aids also include dedicated tinnitus support features.
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Professional earwax removal may also help where earwax build-up is contributing to symptoms. In some cases, tinnitus retraining therapy (TRT) is recommended. TRT combines sound therapy with counselling to help the brain gradually reclassify tinnitus as a neutral sound.

Protecting your hearing is an important part of long-term tinnitus care. Using ear protection in noisy environments, keeping listening volumes at safe levels, and taking breaks from loud sounds all help reduce further damage.
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Regular hearing checks allow changes to be identified early and support timely intervention. These simple steps help protect hearing health and reduce the risk of tinnitus becoming more intrusive over time.

Tinnitus Awareness Week is an important reminder that tinnitus does not have to be faced alone. With the right assessment, understanding, and a personalised management plan, many people find that tinnitus becomes far less dominant in their lives.
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If tinnitus is affecting your sleep, concentration, confidence, or enjoyment of everyday activities, a tinnitus consultation can be a helpful first step. At K&M Hearing Solutions, our tinnitus consultations are designed to explore your symptoms in detail, assess your hearing health, and provide clear, practical guidance on managing tinnitus effectively. With professional support and the right advice, tinnitus can become much easier to manage.

We offer various types of customised noise protection to suit your needs
We use various manufacturers depending on your specifications, including Minerva, CENs hearing protection, Puretone, SNUGS, and ACS

We are able to offer a variety of ear protection including:

• Surf/Swim Moulds 
• Musician Ear Moulds 
• In Ear Monitors ​
• Noise protection ear moulds 
• Sleep Moulds 
• Motorcycle Ear Moulds
• Motor Racing Ear Moulds
• Coms Moulds
• Flight Plugs for children and adults
• Plugs to manage noise sensitivity 
• Industrial noise protection
• Food Production Industry noise protection 
• PROMusic Custom fit ear moulds to fit your music buds/IEMs
• Aviation custom made tips for headsets 

We provide basic to professional noise protection ear moulds, depending on your needs and budget. Starting from £99, the soft silicon ear moulds are custom made to your ears for a perfect fit and come with 25dB SNR (PPE (CAT III) CE2777 (EU)2016/425 | EN352) as standard. The Pro Flex passive, another budget friendly option, can be upgraded by adding an electronic module at a later date

Alternatively ACS offer their custom PRO series of noise protection starting at £115 per pair. The PRO Impulse filter has been specially developed to reduce sudden high volume sounds from being transmitted to the inner ear, giving the wearer protection when they need it while allowing normal hearing at all other times. The filter gives a constant noise reduction of approximately 15dB, increasing to a maximum of 33dB when activated by sudden high noise

We tend to think that hearing loss comes on quickly - but it rarely does. For most of us, it is a gradual process. Thats why its all too easy to write off early signs as just being tired, or old age getting the better of you.

To help put it into perspective a bit - think about your eyesight. When it starts to change, things get a bit fuzzy. You might squint a bit, or get the reading light out or avoid driving at night. Hearing loss works in a similar way. Sounds don't go away, they just get a bit muffled. Speech blends in with the background noise and conversations start to take more effort to follow.
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First instinct is usually to adapt quietly, instead of booking a hearing test, you tend to just sit back in conversations and let others do the talking. Or avoid busy situations because they're just plain tiring or annoying. And before you know it, that can start to lead to withdrawal and feeling a bit disconnected from the people around you.

The festive period is a time when hearing difficulties tend to come to the fore - especially at family gatherings

1. It was harder to follow the conversation
Group chats, dinner-table talk or overlapping voices felt more confusing than fun.

2. You could hear people, but not always understand them
Speech was muffled, not just quiet - especially when loads of people were having a go at once.

3. You found socialising a bit exhausting
Even if you were just sitting around chatting, listening felt like a right old effort by the end of the day.

4. You found yourself nodding along or just guessing
Rather than asking people to repeat themselves again, you just filled in the gaps and smiled along.

5. You stepped back a bit
You said a bit less, stayed quieter, or felt less involved than usual

All these are common signs of hearing loss and they're often most noticeable when you are having trouble hearing in noisy places like busy living rooms, family meals or social gatherings.

A hearing health check is a lot like getting an eye test. Its not a big deal, not a commitment to hearing aids or treatment, its just a way to get a handle on how your hearing is doing right now
At K&M Hearing Solutions, hearing tests are nice and relaxed, and tailored to each person.

​Loads of people are surprised to find they've got mild or moderate hearing loss  and relieved to finally understand why certain situations have become a bit of a nightmare.

​Early checks are important because:

• Hearing loss is a lot easier to manage when its spotted early
• Small changes can make a big difference to your daily life
• Support can really help with listening fatigue and pulling back from social situations

Most importantly, a hearing health check gives you some clarity, whether your hearing is fine, changing a bit, or needs a bit of extra support.

Life in Cornwall is all about connection and when your hearing starts to change, people tend to adapt without even realising it. Turning the telly up, finding a quiet spot to sit, or just avoiding busy places altogether - over time, those little adjustments can make social situations feel a bit less enjoyable.
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The New Year is a natural time to check in with yourself and take a small step towards feeling fully included again!

If Christmas did feel quieter than it used to, then booking a hearing health check can be a small but reassuring step. No pressure, no judgement, no obligation - just clear information and some professional support from K&M Hearing Solutions. Hearing well isn't about age, its about staying connected to the people and moments that really matter.

Hearing loss does not simply affect volume. In many cases, it is affecting speech clarity, especially when listening in noise, group conversations, or fast-paced environments. When sound input is reduced or distorted, the brain must work harder to distinguish speech from the surrounding sound scene.

Modern hearing healthcare recognises that successful hearing aids must support the brain. Oticon Zeal hearing uses sound processing designed to deliver a full frequency range of sound, helping users follow conversations more naturally and with less effort.

​A professional hearing test is always the first step. It determines the degree of hearing loss, whether one hearing aid or two is needed, and whether discreet in-the-ear hearing aids are suitable. For some users, ear impressions may be required, while others can benefit from same day fitting using medical grade silicone domes.

At the core of Zeal devices is advanced AI sound processing powered by a deep neural network. This system has been trained on millions of sound samples to help the hearing aids recognise and organise sound more effectively.

Rather than relying on basic processing or inferior audio processing found in older devices, Oticon Zeal uses advanced processing technology found in higher-tier models. This allows the hearing aids to support speech clarity while maintaining awareness of the surrounding acoustic environment.

Clinically, Zeal aids provide:
• Improved speech understanding in background noise
• Reduced listening fatigue
• Clearer sound quality across everyday listening situations
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This approach reflects Oticon’s philosophy that people hear with their brain, not just their ears.

Shared Technology With Oticon Intent Hearing Aids
​Although Oticon Zeal is a scaled down version of the premium Oticon Intent hearing aids, it uses the same advanced processing technology to support natural listening. This allows users to benefit from full premium technology in a discreet format, making Zeal hearing an attractive option for people who want advanced technology without a visible device.


Discreet CIC Design Without Compromise
One of the most significant advancements with Oticon Zeal is its CIC design. In the past, discreet hearing aids often meant sacrificing connectivity, sound quality, or features. According to Kara the head audiologist here at K&M Hearing Solutions, this has now changed.

“I have many customers who want invisible hearing aids without sacrificing any features. In the past, CIC hearing aids were a more aesthetic option, but patients had to compromise on performance. With Zeal hearing aids, that compromise is gone.”

Once fitted, Oticon Zeal aids are almost invisible, addressing common visibility concerns while still delivering a complete hearing aid experience.

As with all hearing aids, Zeal hearing is not suitable for everyone. Heres our honest considerations:

• Some users may notice an occlusion effect, where their own voice sounds echoey at first
• Comfort can take time to adjust to, as the aids sit deep in the ear canal
• The charger is larger than some alternatives
• The discreet retrieval aerial can be difficult to locate initially
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“For the right patient, these are manageable adjustments. What matters is choosing the best hearing aid for each individual,” 

Based on our clinical experience, these devices are well suited for:
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• Adults seeking a discreet device with advanced technology
• People choosing their first device who value aesthetics
• Users with mild to moderately severe hearing loss
• Individuals who want Bluetooth connectivity in a CIC device
• Those who want better sound quality and clearer speech understanding
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For some people, previous hearing aids may have felt a bit hit and miss. Zeal hearing often delivers a more consistent and natural listening experience.

Oticon Zeal is a revolutionary product that brings together discreet design, advanced AI sound processing, and modern connectivity into one rather clever package. By supporting how the brain naturally processes sound, Zeal hearing delivers a complete hearing experience in an almost invisible form.
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Backed by Oticon Zeal evidence and professional fitting, these hearing aids represent a genuine step forward in discreet hearing technology. For the right patient, Oticon Zeal hearing can offer a surprisingly big difference in confidence, communication, and everyday listening comfort. For the first time K&M Hearing Solution can offer CIC hearing aids to all our patient's, if you are interested in these devices please contact the clinic to book an appointment.

There are a few reasons your ears might be itching. Figuring out what’s behind it is the first step to finding relief. And remember, it’s always best to check with an audiologist before trying to treat problems yourself.

Dry or Irritated Skin
Dry skin in your ear canal is one of the biggest culprits. Normally, your ear skin produces natural oils that protect it, but wearing hearing aids regularly can throw off this balance. When your ears get dry, they might flake, crack, or just itch like crazy. Using natural oils like olive or almond oil can help bring back moisture and soothe that itch.

Poor Fit or Pressure Points
If your hearing aids don’t fit quite right, they can create pressure spots that rub against your sensitive ear skin. Open fit units with a thin tube can cause itching if the dome is the wrong size. A quick visit to your audiologist can help adjust or refit your unit so it doesn’t rub or irritate your ears.

Earwax Build up
Wearing hearing aids can sometimes change how earwax naturally moves out of your ear. This might lead to too much wax building up behind your hearing aid domes, which can block your ear canal, cause itching, and make you uncomfortable. Keeping up with regular cleaning and follow-up visits with your hearing specialist can help stop earwax buildup from becoming a real problem.

Bacterial Growth and Moisture
Moisture that gets trapped behind your hearing aid can create the perfect cozy environment for bacteria to grow, leading to infections like otitis externa, this is commonly called swimmer’s ear. This trapped moisture in your ear canals can cause itching, pain, and even discharge. Using a hearing aid dryer with UV light is a smart way to keep your devices dry and clean, helping to kill bacteria and keep your ears feeling comfortable.

Conditions That Make Your Ears Itchy
Sometimes, itchy ears can be a sign of underlying conditions, especially if you have sensitive or delicate skin. Common skin issues like eczema, psoriasis, or dermatitis can flare up within the ear, making the skin inflamed, flaky, and sore, which may not be caused by but adds to the discomfort when wearing new hearing aids. If you notice persistent itching or irritation, it’s important to check in with a healthcare provider who can recommend creams or drops to soothe the inflammation and help you feel more comfortable. Taking care of these skin conditions can make a big difference in keeping your ears healthy and itch-free.

Sometimes the hearing aid itself is the reason your itchyness.

Fit and Style
Poorly fitted devices or the wrong style for your ear shape can cause itching. Open fit hearing aids and behind-the-ear models may allow more airflow, while custom molds might fit more snugly. Your audiologist can help you choose the best design and ensure that the fit is comfortable. 

Hearing Aid Materials
Different device materials can affect how your skin reacts. Acrylic, hard plastic, or rubber may cause skin irritation for users with sensitive skin. If you notice redness, swelling, or persistent itching, switch to hypoallergenic materials or medical grade silicone ear moulds to prevent allergic reactions.


Hygiene and Maintenance
Failure to clean your devices daily can result in earwax and bacteria building up on the domes or vents. Cleaning your hearing devices regularly and using disinfectant wipes approved by your audiologist can reduce irritation and keep your ears healthy.


Follow-Up Visits
Even with perfect care, the shape of your ear canal can change slightly over time. A follow up visit every 6–12 months allows your audiologist to check the fit, replace worn domes, and ensure the hearing aids remain comfortable.

Taking care of itchiness when you wear hearing assistive devices is all about keeping up with a good ear care routine. Regular cleaning not only helps stop irritation but also keeps your hearing aids working well for longer.

Clean Your Hearing Aids Often
Make it a habit to take out your hearing aids every night and gently wipe them with a soft, damp cloth or tissue to get rid of any earwax or oils. Try to avoid alcohol wipes right on the device since they can dry out the skin inside your ear and actually make itching worse. And before putting your aids back in, make sure your ears are nice and clean and completely dry.

Skip the Cotton Buds
It might be tempting to use cotton buds to clean your ears, but they can actually push earwax deeper inside, scratch your delicate skin, and make itching worse. Instead, try drops that soften wax naturally, or ask your hearing specialist to help with a professional cleaning.

Apply a Few Drops of Natural Oils
If your ears feel dry and itchy, putting a few drops of olive oil or mineral oil just inside the outer ear can help soothe and moisturise the skin. Just be sure to wait a few hours before putting your hearing aids back in, so the oil doesn’t leave a residue.

Keep Your Ears Dry 
Moisture trapped in your ears can cause itching and even infections. After showering or swimming, take a moment to dry your ears thoroughly before putting your hearing aids back on. Gently towel-dry the outer areas and try to keep water out of the deeper canal.

When itching persists despite proper cleaning, it may be time to explore specific treatments or adjustments.

Over-the-Counter Treatments
Drops and creams designed to soothe irritation can provide relief. Look for alcohol-free options to avoid drying the delicate skin of the ear canal. Drops containing glycerin or mild steroids can reduce inflammation, but they should be used only after professional advice.

Professional Ear Cleaning
If earwax buildup is contributing to the problem, your hearing specialist can safely remove it using micro-suction or irrigation. The earwax removal process keeps your ear canals clear and reduces the chance of future itching.

Medical Treatment
If your itchiness due to eczema, dermatitis, or an infection, you may be prescribed ear drops, antibiotic creams, or mild corticosteroids. Always follow medical advice and never insert medication without guidance.

Adjusting the Hearing Aids
​If your hearing aids still cause discomfort, your audiologist can modify the fit or switch to softer, hypoallergenic materials. A small change in dome shape, thickness, or vent size can make your ears feel much more comfortable.

Mild itching is normal, especially when you first wearing your hearing aids, but some symptoms indicate a medical condition that needs attention.

Seek help from a healthcare provider or hearing specialist if:

• Itching persists for more than a few days despite cleaning
• You notice redness, swelling, or discharge
• Pain develops inside the ear
• You experience sudden hearing loss or pressure
• You suspect an allergic reaction to hearing aid materials

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Prompt diagnosis prevents complications like outer ear infection or chronic irritation. Your audiologist can also coordinate care with an ENT specialist if needed.

Good hearing health is the foundation for comfortable, effective hearing aid use. Keep your ears clean, dry, and well-ventilated. Remove your devices when sleeping or showering to allow the ear canal to breathe.

For those with sensitive skin, using hearing aids with hypoallergenic materials, smooth domes, and proper ventilation helps reduce irritation. Regular hearing checks and cleaning appointments also ensure your hearing aids continue to fit properly and deliver better hearing without discomfort.
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Itchy ears don’t have to stop you from enjoying the benefits of wearing hearing aids. With the right care routine, awareness of potential triggers, and professional support, most hearing aid users maintain healthy, irritation-free ears for years to come. Book a hearing test a K&M Hearing solutions to check your hearing health.

The hearing aid adjustment period is different for everyone. For most people, it takes a few weeks to feel fully comfortable wearing hearing aids throughout the day. During this time, your brain is re-learning how to process different sounds like voices, footsteps, birds, traffic, and echoes.

At first, the world may sound unusually loud or “sharp.” You might also experience mild discomfort around your ear canal as your skin adjusts to the new device. These side effects are usually temporary and improve as you continue to wear your hearing aids regularly.

A hearing care professional will often recommend starting slowly. Try wearing your hearing aids for just a few hours each day, then gradually increase the time. Begin in quiet environments before moving on to noisier spaces like cafés or busy streets. This gradual exposure helps your brain get used to hearing and reduces feelings of being overwhelmed initially.

During your follow-up visits, your hearing care provider can fine-tune the programming, adjust the fit, or make other small changes to improve comfort and performance. The key to success is patience, most side effects fade as you and your brain adapt.

Most side effects from new hearing aids are mild and temporary, but knowing what to expect beforehand will make them easier to manage.


1. Itchy Ears or Mild Irritation
Itchy ears are one of the most common side effects of new hearing aids. The skin in the ear canal is very delicate, and even a small change in airflow can make it itch. Keeping your ears clean and dry, and ensuring your devices fit properly, usually solves the problem.


2. Earwax Buildup
Wearing hearing aids can change how earwax moves through the ear canal, leading to earwax buildup. This can block sound, cause feedback, or make the ears feel blocked. Regular cleaning of both your hearing aids and your ears helps prevent buildup. Learn how to clean hearing aids.


3. Discomfort or Soreness
If your hearing aids don’t fit properly, you may experience discomfort or pressure around the ear canal. An adjustment by your hearing care professional can usually fix this quickly.


4. Feedback or Whistling
Hearing aid feedback sounds like a high-pitched squeal and usually happens when the device doesn’t seal properly in the ear. Cleaning the microphone ports, adjusting the fit, or removing earwax can eliminate this problem.


5. Emotional Adjustment Period
Hearing all the new sounds around you can be overwhelming. Many new hearing aid users feel frustrated or even bit lost during the early days. This is completely normal, with support and consistent use, your brain learns to filter and prioritise sounds again.

If you’re experiencing discomfort while wearing your hearing aids, don’t ignore it. A few small changes can make a really big difference.

Start by visiting your audiologist for a check-up. They can assess whats going on, whether the hearing aid is too tight, if there’s a buildup of earwax, or if an allergic reaction to the hearing aid material is causing irritation. Switching to hypoallergenic domes or adjusting the fit often resolves the problem immediately.

If your ears become dry or itchy, applying a few drops of natural oil (such as olive or almond oil) around the outer ear can soothe the skin. Avoid inserting anything into your ear canal, cotton swabs can push earwax deeper and cause further irritation. By maintaining proper care and addressing discomfort early, you can prevent negative side effects and ensure your hearing aids fit comfortably every day.

One of the most noticeable parts of wearing hearing devices for the first time is how different everything sounds. You may hear your own voice more clearly, but it might sound strange or echoey. Everyday noises like running water, rustling paper, or footsteps can seem louder than expected.

This happens because your brain has adjusted to hearing loss over time and forgotten how these sounds should be perceived, these sounds have dulled over time. When you begin using hearing aids, your auditory system suddenly receives a full range of sound frequencies again, something it hasn’t processed in years.

Adapting to new hearing aids doesn’t happen overnight, but a few simple habits can make the process easier and more rewarding.

1. Start slowly. Wear your hearing aids for a few hours a day at first, then extend the duration each week.
2. Begin in calm environments. Wearing hearing aids in quiet settings helps you focus on familiar sounds before tackling noisy environments.
3. Keep a hearing diary. Writing down what you hear, how things sound, and any discomfort helps your audiologist fine-tune your devices.
4. Ask for help. Bring a friend or family member to your appointments, having support can make the journey easier.
5. Stay consistent. Wearing your hearing aids regularly trains your brain faster and helps you adjust to all the new sounds.

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Remember, this process is about progress, not perfection. Most people report that after the first few weeks, they can wear their hearing aids all day comfortably and enjoy better hearing without effort.

Even with proper care, new hearing aids can present challenges. Common frustrations include background noises, echoing voices, or difficulty identifying the direction of sounds. These issues are normal and usually temporary. Check your hearing aid documentation for maintenance and user tips.

Your audiologist can adjust the programming to reduce unwanted noises or improve speech clarity. Some advanced devices like the Phonak Audéo Lumity and ReSound ONE even adapt automatically to different environments, lowering background noise and enhancing conversation.


Emotionally, it’s also important to stay patient. Feeling frustrated or overwhelmed is all part of the process, but focusing on the benefits, improved communication, independence, and connection can help you stay motivated. With time and support, most hearing aid users find that the positive results far outweigh the initial adjustment.

Proper care extends the life of your hearing aids and helps prevent side effects like earwax buildup or ear infections.

• Clean your hearing aids daily using the tools provided by your audiologist.
• Avoid exposing them to water, hairspray, or lotions.
• Store your hearing aids in a dry case or dehumidifier overnight.
• Schedule follow-up visits every 6–12 months for professional cleaning and adjustment.

If you use rechargeable batteries, charge them nightly. For hearing aids with disposable batteries, replace them as needed and keep spare ones on hand.

Taking good care of your hearing aids ensures optimal performance and comfort, allowing you to hear clearly and maintain better hearing for years to come. Devices not working 100%? Try these troubleshooting tips.

Modern hearing aid technology evolves rapidly. Staying informed about the latest features, such as Bluetooth connectivity, rechargeable batteries, and AI-driven noise reduction, can help you get the best results.

Your hearing care professional is your best resource for advice on upgrading devices, managing common side effects, and protecting your hearing health. Joining support groups or reading online forums for hearing aid users can also provide useful tips from people going through the same experience. The more you learn about your hearing aids, the more confident and comfortable you’ll feel wearing them every day.

Wearing hearing aids for the first time marks an important step toward better hearing and improved quality of life. By maintaining your devices, following professional advice, and focusing on the long-term benefits, you can enjoy clearer conversations, richer sound quality, and a renewed sense of confidence in everyday life. Your journey to better hearing begins with understanding, care, and persistence and the rewards are truly life-changing.

During a viral infection like the common cold, your nasal passages and upper respiratory tract become inflamed. That inflammation often spreads to the Eustachian tubes, the small channels that connect your middle ear to the back of your throat. These tubes help equalise ear pressure and manage fluid drainage.

When the tubes swell or become blocked by nasal congestion, air can’t move as freely, and fluid builds up behind the eardrum. This fluid buildup disrupts how your ear structures handle sound vibrations, leading to muffled hearing or even short-term loss of hearing.
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Most people experience cold hearing loss within a few days of getting a cold. It’s temporary and normally resolves within two to three weeks.

When your nasal cavity and sinus congestion worsen, the Eustachian tubes can’t open properly to regulate air pressure. This is known as Eustachian tube dysfunction. As the middle area of your ear fills with trapped air or fluid, it creates a sensation of fullness, ear blockage, and ear pressure.

Because the ear makes tiny mechanical movements to pass sound waves through, any fluid there causes conductive hearing loss, meaning sound can’t travel efficiently to the inner ear.
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Children are more likely to develop a middle ear infection (otitis media) after a cold, as their tubes are shorter and more horizontal. Adults can also experience otitis media if prolonged congestion or allergies prevent proper drainage.

Most post-cold cases cause temporary loss of hearing. This is a reversible type of conductive hearing loss caused by fluid buildup in the middle ear.

In rare cases, if infection spreads deeper into the inner ear, it can affect the auditory nerve and cause sensorineural hearing loss, which may be permanent. While this is uncommon, national hearing loss statistics show how frequently different types of hearing loss affect adults and children in the UK.
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Always ask for medical attention if your symptoms persist longer than three weeks, worsen suddenly, or involve severe ear pain or discharge.

Hearing loss after a cold can range from mild muffling to near-complete blockage in one or both ears. Common signs include:

• Muffled sounds or reduced hearing clarity
• Inner ear pressure or fullness
• Ear congestion or fluid sensation
• Inner ear pain or dull ache
• Ringing or buzzing (tinnitus)
• Mild balance issues or light dizziness
• A feeling of significant pressure changes when swallowing or yawning

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If you notice sudden hearing loss or a sharp spike in ear pain, it may indicate a middle ear infection requiring quick medical attention.

Most cases of temporary hearing problems clear with gentle, home-based care. These treatment options focus on relieving pressure, reducing inflammation, and supporting fluid drainage. We recommend talking to your doctor or audiologist before using any over the counter medications or home treatments.

1. Nasal Decongestants and Saline SpraysOver the counter medications like nasal decongestants can help open the nasal passages and reduce swelling. Products containing pseudoephedrine can relieve ear congestion, but limit use to 3–5 days to avoid rebound congestion.
For ongoing care, saline nasal sprays or a few drops of saline solution in each nostril can flush mucus and promote fluid drainage. These are gentle, natural remedies safe for regular use, always read the label.

2. Warm Compress and Steam InhalationApplying a warm compress to the affected ear for 15–20 minutes can help improve circulation and drain fluid from the middle ear. Make sure the compress is warm, not hot.
Steam inhalation also works well. Breathe in steam from a bowl of hot water for 10 minutes to reduce nasal congestion and ease ear blockage. Adding eucalyptus or menthol can really boost results, but its best to avoid it if you’re sensitive to essential oils.

3. Over-the-Counter Remedies and Ear Pain ReliefIf you have mild pain or ongoing discomfort, pain relievers like ibuprofen or paracetamol can help. Some people find relief using ear drops designed to soften wax or reduce inflammation, but only if your eardrum isn’t perforated.

If your symptoms stay longer than three weeks or quickly worsen, it’s time for a thorough examination by your audiologist or ENT specialist. They’ll inspect your ear canal, measure pressure, and assess hearing function.
See a doctor immediately if you experience:

• Severe ear pain or fever (possible ear infection)
• Yellow or bloody discharge
• Sudden hearing loss in one ear or both
• Severe dizziness or vertigo
• Significant pressure that doesn’t improve

Early diagnosis and appropriate treatment can prevent complications and reduce your risk of permanent hearing loss. For medical advice you can ring the NHS on 111 they will guide you one the next steps to take after discussing your current symptoms.

Preventative Measures
​Preventing hearing loss after a cold starts with reducing your risk of infection and keeping your Eustachian tubes healthy.
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1. Strengthen Your Immune System

• Get 7–9 hours of sleep each night to support your immune system.
• Exercise regularly — at least 150 minutes per week of moderate activity.
• Take vitamin D during winter months.
• Drink plenty of water to stay hydrated.

2. Maintain a Healthy Environment

• Keep indoor humidity between 40–60% to protect your ear health.
• Avoid smoke exposure — smoke increases the risk of ear infection and delays recovery.
• Treat allergies early to prevent Eustachian tube dysfunction and ear blockage.

For most people, temporary hearing loss from a cold hearing loss episode isn't a serious issues and usually improves steadily over 2–3 weeks. You might hear muffled sounds or popping as your ear clears, this is a sign things are improving.

If fluid buildup lasts longer or your hearing loss doesn’t improve, arrange a hearing test or seek medical attention from a hearing specialist or ENT. They can confirm whether it’s a simple conductive hearing loss or something deeper like sensorineural hearing loss.

Hearing loss after a cold is usually a mild, temporary hearing issue caused by fluid buildup, Eustachian tube dysfunction, and nasal congestion. While most cases clear on their own, some require medical help, especially if symptoms persist, pain worsens, or you notice sudden sharp hearing loss.
With early over the counter remedies, gentle natural remedies, and the right treatment options, you can clear blocked ears, restore balance, and protect your long-term hearing health. If you’re unsure or symptoms linger, always seek medical advice or come in and see us at our audiology clinic in Truro we offer a range of hearing tests, ear wax removal and hearing aid solutions. A thorough examination and proper treatment will ensure your ear health is protected and help prevent permanent hearing loss in the future.